Customer Representative Service

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Job Description

Job Title: Customer Service Representative

Description: (Remote)

Jonesbororealtycompany is a leading real estate company in the Jonesboro area, dedicated to providing exceptional service to our clients. We are currently seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.

As a Customer Service Representative, you will be the first point of contact for our clients and will play a crucial role in ensuring their satisfaction. Your main responsibility will be to provide excellent customer service and support to our clients, both in person and over the phone. You will also be responsible for maintaining accurate records and assisting with administrative tasks.

Key Responsibilities:

- Greet and assist clients in a friendly and professional manner

- Answer and direct phone calls to the appropriate department

- Respond to client inquiries and provide information about our services

- Schedule appointments and maintain calendars for agents

- Follow up with clients to ensure satisfaction and address any concerns

- Maintain accurate and up-to-date records of client interactions

- Assist with administrative tasks such as data entry, filing, and organizing documents

- Collaborate with team members to ensure a smooth and efficient workflow

- Continuously strive to provide exceptional customer service and exceed client expectations

Requirements:

- High school diploma or equivalent

- Previous experience in customer service or a related field preferred

- Excellent communication and interpersonal skills

- Strong organizational and time-management skills

- Proficient in Microsoft Office and other relevant software

- Ability to multitask and work in a fast-paced environment

- Professional and friendly demeanor

- Real estate experience is a plus, but not required

We offer a competitive salary and benefits package, as well as opportunities for growth and advancement within the company. If you are a self-motivated individual with a passion for providing exceptional customer service, we would love to hear from you!

Join our team at Jonesbororealtycompany and become part of a dynamic and successful real estate company. Apply now to start your career as a Customer Service Representative.