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Deputy Care Manager
Job Description
An exciting opportunity has arisen for a Deputy Care Manager to join our growing team at our Newport, Shropshire office. We are seeking a dedicated and compassionate individual to join our company, you will play a vital role in ensuring the highest level of care and support for our clients in their own homes. You will be responsible for overseeing a team of care professionals, monitoring service quality, and maintaining compliance with regulations.
Your key responsibilities:
- Supervise and lead a team of care professionals, providing guidance, training, and support.
- Conduct regular home visits to assess client needs and quality assurance checks.
- Conduct client and care professional introductions.
- Create care plans and coordinate services to meet individual client requirements.
- Maintain accurate client records and documentation in compliance with regulations.
- Monitor and evaluate our care professionalās performance, providing feedback and implementing improvement plans.
- Collaborate with other healthcare professionals, families, and clients to ensure effective care coordination.
- Ensure that all services provided align with company policies and industry standards.
- Address and resolve client and care professional concerns in a timely and compassionate manner.
- This role will involve an element of on call duties.
- Carry out any other duties deemed necessary for the successful operation of the business.