Junior HubSpot Administrator

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About the role

We are seeking a Junior HubSpot Administrator to join our team on a 6-month fixed-term contract. This is an excellent opportunity for someone early in their CRM career to gain hands-on experience in a fast-paced EdTech environment. You will focus on day-to-day HubSpot administration tasks, including user management, data cleanup, and basic configuration, with support and guidance from senior team members.

Key responsibilities

System Administration

• Manage user accounts, permissions, and team structures within HubSpot
  

• Configure and maintain user access to platform features and tools
  

• Process new starter onboarding and leaver offboarding, including account transfers and workflow updates
  

• Maintain meeting booking links and calendar integrations
  

Data Management

• Maintain data integrity through regular cleansing, deduplication, and standardisation
  

• Execute bulk data operations including imports, exports, and mass updates
  

• Manage record ownership assignments and territory transfers
  

• Identify and resolve data anomalies and inconsistencies
  

System Configuration

• Create and manage custom properties, fields, and dropdown options
  

• Configure forms, surveys, and data capture tools
  

• Maintain and update existing workflows and automation rules
  

• Manage team structures, labels, and organisational settings
  

Reporting & Analytics

• Create and maintain filtered lists, saved views, and contact segments
  

• Update existing reports and dashboards to support business needs
  

• Provide guidance and training to colleagues on HubSpot functionality
  

User Support

• Act as the first point of contact for HubSpot-related queries and requests
  

• Troubleshoot basic platform issues and escalate complex problems appropriately
  

• Support user adoption through guidance and best practice recommendations
  

Requirements

Requirements

Essential

• Direct experience of administering HubSpot CRM across Sales, Marketing and Service Hubs.
  

• Strong attention to detail and commitment to data accuracy
  

• Proficiency with spreadsheets and data manipulation (Excel/Google Sheets)
  

• Excellent communication and interpersonal skills
  

• Ability to prioritise tasks and manage multiple requests
  

• Problem-solving mindset with willingness to learn
  

Desirable

• HubSpot certification (any level)
  

• Previous CRM or database administration experience
  

• Experience supporting Sales, Marketing, or Customer Success teams
  

• Understanding of GDPR and data protection principles
  

BenefitsAt Digital Theatre, we’re committed to building a supportive, flexible, and people-centred workplace. Our benefits reflect this, helping you thrive in and out of work.

Time Off
25 days’ annual leave + 8 UK bank holidays. Birthday day off – an extra paid day to celebrate you. Company-wide Christmas shutdown (additional paid time off). 1 paid Wellbeing Day each year to rest, reset, and recharge.
Wellbeing & Health
24/7 virtual GP access via MyPocketGP. Online health assessment. Paycare Health Cash Plan, including optical, dental, therapy and specialist consultation allowances, plus personal accident cover. Employee Assistance Programme – confidential counselling (including up to 6 face-to-face sessions)
Free Calm app subscription for mindfulness, relaxation, and better sleep. Flu vaccination vouchers are available annually. Regularly funded social events, volunteering days & quarterly team social allowance.
Flexible Working
Hybrid working model. Work From Anywhere for up to 4 weeks per year
Learning & Development
Access to Sanctus coaching for personal and professional growth. Udemy online learning to support your development goals. Protected learning time during working hours
Financial Support
Workplace pension. Paycare Perks – discounts on shopping, travel, dining & more. Salary sacrifice schemes, including tech, cycle-to-work, and childcare vouchers

Family-Friendly Policies
Phased return-to-work programmes, full pay part-time hours.
Digital Theatre is an equal opportunities employer. We welcome your application and believe in diversity of experience and opinion. Applications will be considered without regard to irrelevant education, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, colour, religion, disability, sexual orientation and beliefs. We celebrate multiple approaches and points of view and believe passionately that employing a diverse workforce is central to our growth and success, so we are building a culture where difference is valued.