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Registered Support Manager
Registered Support Manager
Salary: ÂŁ50,974
Closing Date: Monday 19th January 2026.
At Belong, we live and breathe our values every day - creating vibrant communities where colleagues feel supported, empowered, and inspired.
This pivotal role offers a unique opportunity to shape the future of care within our award-winning intergenerational village, championing person-centred excellence and ensuring that every person living in our village community receives the support, lifestyle choices, and care outlined in their Life Plan.
With a strong emphasis on leadership, coaching, and values-driven practice, the Registered Support Manager will empower our support and nursing teams to deliver exceptional outcomes for older people, especially those living with dementia.
As a senior member of the village management team, you will be instrumental in steering Belong Chester through its next chapter; building on our innovative model that blends expert dementia care with vibrant community living. From our state-of-the-art facilities and canal side location to our pioneering approach to intergenerational experiences, Belong Chester is already setting new standards in wellbeing and inclusion.
What you’ll be doing:Key Objectives of the role are to:
- Provide leadership, management and coaching for support and nursing teams, ensuring they are equipped with the required knowledge, skills and experience to meet customer’s needs.
- Ensure that all household customers receive the care, support and lifestyle choices that have been identified and agreed within their Life Plan.
- Ensure that services provided meet with legislative and organisational standards and uphold the Belong values.
- Be a visible and positive role model for excellent person-centred customer support and practice; working in accordance with Belong standards and values; developing and enabling a culture where people feel supported and valued.
- Undertake the responsibilities of a Registered Manager with CQC.
- As a member of the village management team; provide out of hours support and advice and deputise for the General Manager.
- Diploma level 5 in Care Leadership & Management (Adult Social Care) or equivalent. (Essential)
- Experience of working within of Cheshire West (Desirable)
- Excellent communication skills using a range of methods to a variety of people with different needs and abilities
- Proven experience of building positive and productive relationships with customers, families, colleagues and health professionals
- Leadership qualities that include critical and innovating thinking and collaborative team working; motivating and developing teams to ensure excellent service is provided
- Experience of performance management and, coaching and developing teams and individuals to ensure excellent customer service
- Recent experience of providing advanced assessments, care planning and evaluation of older people’s needs
- Excellent understanding of risk management, assessing risk versus the benefits to a customer’s well-being and minimising risks
- Proven experience of managing and providing a service, for people with dementia, disability or a long term illness in a health/social care environment
As a leading social care provider we’re proud to be a place where people love to work. From our inclusive culture to our commitment to wellbeing and development, we’re building something special and we’d love you to be part of it.