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Remote Client Support Specialist
Job Description
Remote Client Support Specialist
Location: Remote
Work Arrangement: Flexible, Independent Role
About the Role
We are seeking a Work From Home Trip Specialist to support clients with trip planning and coordination in a fully remote environment. This role is a strong fit for individuals looking for flexible, structured work, including stay-at-home parents, caregivers, or professionals exploring a new career direction.
No prior travel industry experience is required. Comprehensive training, tools, and ongoing support are provided.
Key Responsibilities
- Communicate with clients to understand trip needs and preferences
- Research and coordinate travel-related details
- Manage trip logistics from planning through departure
- Maintain clear, professional communication throughout the process
- Follow established workflows and systems designed for remote work
- Deliver a consistent, client-focused experience
Qualifications
- Strong organizational and communication skills
- High attention to detail and reliability
- Ability to work independently in a remote setting
- Comfortable using online tools and systems
- Background in customer service, hospitality, scheduling, or administrative support is helpful but not required
Training & Support
- Structured onboarding and role-specific training
- Access to established tools and documented processes
- Ongoing guidance and team collaboration
Why Consider This Role
- Fully remote position
- Flexible scheduling
- Opportunity to develop planning, coordination, and client service skills
- Supportive and structured work environment