Senior Account Director - Live Experiences

Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: song

Our Team

TMW is a leading integrated creative and communications agency, based across London and Bristol. Proudly wired differently, we believe that the best ideas work everywhere. We combine standout creativity with end-to-end connectivity to create ideas that move people in every channel.

Our Live Experience team, are all about delivering an exceptional level of service to our clients, delivering outstanding work, building strong relationships, and having as much fun as possible. We believe that if all of this is in place then opportunities and revenue naturally follow.

We're dedicated to creating a workplace that reflects the world we want to live in, and ensuring TMW is a place for everybody.

THE OPPORTUNITY

We have an amazing opportunity to join the Live Experience team as a Senior Account Director.

This is a highly visible, client-facing and partner-driven role, where we attend events alongside key leading partners within the space. You’ll utilise sound project management skills to lead the planning and delivery of a core event calendar for one of our largest technology clients.

You’ll support on client growth and pitches and will have proven experience of identifying opportunities, growing accounts and winning new business.

Ideally, you’ll have a background in integrated and experiential marketing principles and be passionate about driving your team, your accounts, and the Live Experiences work we produce, for our clients.

You’ll have sound stakeholder coordination skills, and experience working with teams across creative and content, having strategic oversight across multiple event formats, including, small scale activations, executive dinners, and roundtable experiences.

We are looking for someone who cares about nurturing their team, building fantastic relationships with clients and delivering exceptional work.

This role is largely office/home based however there may be occasions where you are required onsite.

THE DAY TO DAY

• Provide clear frameworks, schedules, and governance to ensure all events are delivered on time, on budget, and to a high standard, while aligning with the client’s broader marketing objectives.

• Own and nurture key client relationships and act as first point of contact for primary clients, overseeing the planning, development, and growth of one senior account.

• Work collaboratively with other teams to provide best-in-class events.

• Contribute to a results-oriented culture focused on delivering well-executed, inspiring and rewarding client work.

• Provide thought leadership and help generate ideas alongside creative team.

• Demonstrate an informed view of the evolving live experience production industry and desire to learn and innovate.

• Identify opportunities for growth of the department - selling in ideas and innovative solutions

• Take overall responsibility for the financial management of your client account including revenue forecasting and cost control.

• Listen to and influence clients and internal stakeholders effectively, preventing and managing conflict.

• Line manage and nurture your team members, acting as a role model.

• Lead with emotional intelligence, intuition and empathy.