Senior Digital Product Manager

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THE ROLE:
Lead a stable and cross-functional product team built around an ongoing customer problem, with success measured through a single aligned metric, providing space for the team to experiment towards a solution
WHATS IN IT FOR YOU:

40% staff discount plus friends & family discounts throughout the year
Access to our reward platform for external discount and offers
Private pension scheme
Profit related bonus scheme
Option to join our Healthcare Private Medical Scheme
Virtual GP access for you and your children – it allows you to speak to a doctor at a time and date that suits you
All employees are covered by our life assurance policy from day one
Unlock extra leave with our buy more holiday scheme.
Celebrate YOU! Enjoy an extra paid day off on your birthday each year
Enhanced maternity, paternity and adoption leave, and shared parental leave (eligibility how to word - how to word on an ad, after 2 years service)
Spread the cost of your commute with interest-free season ticket loans
Do your bit for the environment and save money with our Cycle2Work scheme
We're proud to partner with the Retail Trust and Fashion & Textile Children's Trust

WHAT YOU’LL BE DOING:

Build a healthy & effective high performing team that is able to deliver at pace – including a strong relationship with your technical lead.


Define the Vision, OKRs and Roadmap for your product team, to ensure the work they are doing is aligned with New Look’s goals and product strategy


Be the servant leader to the team, helping to unblock them when needed.


Design and facilitate workshops to solve challenging problems.


Ensure a high quality bar for everything your team produces across the full product lifecycle.


Consistently use high quality communications to articulate the key risks of your product.
Use qualitative and quantitative data to inform your decision making process, collecting and analysing both as needed

WHO YOU ARE:

An expert in product discovery, agile methodologies (such as Scrum and Kanban) - bonus for knowledge around increasing customer loyalty.


Received rave reviews for your abilities to inspire and empower colleagues. You’re known for your ability to give empathetic (but honest) feedback and teaching others to do the same. You embody the New Look values.


Able to understand and discuss technical concepts, so you’re able to lead on discussion around potential trade-offs of new ideas, with a focus on speed of delivery.


Strong analytical and quantitative skills and an obsessive problem solver. You define solutions based on a thorough, methodical and data informed approach.


Proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment. You are able to simplify complex ideas and maximise business value.


You create teams with a positive can-do attitude, that celebrates successes and failures together
You'll demonstrate excellent communication skills, both verbally and in written form. An expert in the power of Slack to drive asynchronous communication and culture change