Senior Manager, Production (Creative Operations)
Job Description
About the role
The Senior Manager, Production (Creative Operations) is a senior individual contributor responsible for driving the people, processes, and partners that bring Wealthsimple’s creative and marketing work to life. Reporting to the Director, Marketing Operations, this role sits within the Integrated Marketing & Operations team and plays a critical role in ensuring marketing execution runs smoothly, efficiently, and at a high standard.
This is a 6-month contract with a focus on operational excellence across creative production, resourcing, and workflow management. You’ll support integrated campaigns, brand initiatives, and product go-to-market moments, enabling creative teams to deliver ambitious work while balancing timelines, budgets, and business priorities.
In this role, you will have the opportunity to:
Production & Creative Operations
Lead end-to-end creative production across experiential projects, integrated campaigns, and product go-to-market initiatives, from brief through deliveryOwn project intake and brief-ins: clarify goals, audiences, deliverables, and requirements, ensuring briefs are accurate, actionable, and set teams up for successOwn project workbacks, timelines, budgets, and scopes, maintaining clear visibility into risks, dependencies, and deliverables across all initiativesEstablish and manage creative operations workflows, ensuring clear communication and alignment across internal teams (creative, marketing, product, localization, legal), and external partnership (agency partners, vendors, freelancers)Take a solutions-first approach to identifying risks, removing blockers, and adjusting plans as needed to keep work moving forwardAct as a calm, trusted operator who weighs cost, timing, and trade-offs, and recommends the best path forward when priorities shiftServe as a thoughtful bridge between creative and marketing teams, enabling ambitious creative work while maintaining operational rigour and a consistent project drumbeatResource & Project Management
Partner closely with Marketing Operations and Creative leadership to align resourcing with business prioritiesForecast creative resource needs and manage capacity across internal teams and external supportApply sound judgement to weigh trade-offs, assess options, and recommend the best path forward when priorities shiftEnsure the right talent is applied to the right work at the right timeVendor & Partner Management
Build and manage strong relationships with agencies, freelancers, and creative vendorsOwn scopes of work, contracts, and budget negotiationsEnsure external partners deliver work that meets Wealthsimple’s quality bar, timelines, and budget expectationsWhat you will bring:
Has strong experience leading creative production and operations across integrated marketing campaignsBrings a proven track record managing complex timelines, budgets, and cross-functional stakeholdersIs highly organised and comfortable driving multiple workstreams in parallelIs resourceful, proactive, and confident navigating ambiguityCan evaluate cost, risk, and reward to make sound recommendations and decisionsIs confident working with external vendors and negotiating scopes and contractsUnderstands creative workflows across brand, digital, experiential, and product marketing channelsIs calm under pressure and consistently solutions-focusedIs fluent in project management tools (e.g., Asana) and operational best practices