Senior Solution Consultant
Job Description
Contentsquare is seeking a Senior Solutions Consultant to join our Americas-based team. As a trusted advisor throughout the sales cycle, the Senior Solutions Consultant plays a pivotal role in shaping how prospective customers understand the power of our digital experience analytics platform. This role combines a passion for customer experience (CX), data-driven decision-making, and strategic storytelling to clearly articulate the value Contentsquare brings to leading brands across industries. Our Solutions Consultants are the bridge between technical possibility and business value. They blend the art of persuasive storytelling with the science of analytics, helping customers envision and realize the impact of Contentsquare on their digital strategy. From discovery to demo, they drive confidence in our solution by aligning customer challenges to real-world use cases and measurable outcomes.
What You'll Do:
Design and deliver immersive, storytelling-based product demonstrations that showcase Contentsquare's value across web, mobile, and app experiencesLead discovery sessions and technical deep dives, leveraging frameworks like Command of the Message and MEDDPICC to uncover and align to prospect painOwn and execute Proof of Value (PoV) engagements that emphasize business impact, insight delivery, and time to valuePartner daily with Account Executives, Marketing, Product, and Customer Success to ensure a seamless and value-driven buying journeyAdvise customers on their digital experience strategies, including behavioral analytics, content optimization, and conversion insightsEngage technical stakeholders on architecture, SDK deployment, tag governance, data strategy, and integration best practicesScope and guide platform evaluations, helping prospects connect the dots between behavioral data and business outcomesStay sharp on industry trends and product updates to act as a trusted domain expert internally and externallyShare product feedback and emerging requirements from the field with Product and Engineering to influence roadmapServe as a mentor and thought leader across the SC team—sharing best practices, participating in enablement, and elevating the overall craftWho You Are:
You have deep curiosity about customer behavior, user experience, and data-driven storytellingYou love giving a demo that inspires and leaves your audience with no doubt about the value you deliverYou bring an analytical mindset and a passion for solving complex problems in elegant, consultative waysYou thrive in fast-paced, highly collaborative environments and enjoy building new playbooksYou value pre-sales excellence, coaching, and frameworks that drive consistent execution and scale
Minimum Qualifications:
5+ years of experience in enterprise SaaS, including 3+ years in pre-sales, solution consulting, or technical sales Demonstrated domain expertise in analytics, digital experience platforms, or adjacent MarTech/UX technologies Strong technical proficiency in web and app technologies (HTML, JS, APIs, SDKs, Tag Management, mobile frameworks, etc.) Familiarity with data collection strategies, privacy regulations, and integration architecturesOutstanding communication and presentation skills—comfortable translating complexity for both technical and executive audiences Experience with structured sales methodologies like Command of the Message and MEDDPICC Willingness to travel up to 30% depending on client and field needs