Staff Site Reliability Engineer
Job Description
We are seeking an experienced Site Reliability Engineer with solid software engineering skills and practical knowledge of operating modern cloud‑native infrastructure. In this position, you will contribute to building and scaling our AI platform by ensuring our systems on AWS, Kubernetes, and GitOps workflows are reliable, observable, and automated. The ideal candidate will have advanced technical expertise, excellent communication abilities, and a talent for collaborating well with engineering teams.
đź“Ť Location: This is a fully remote position located in Colombia.
You will be reporting to:
Amir Toole
Contact:
Maira Russo - Senior Talent Acquisition Partner
Key Responsibilities
Maintain reliable, high‑performing AWS production systems. Manage EKS clusters for configuration, scaling, and workload stability. Set up and support Istio service mesh for traffic control and security. Oversee GitOps workflows to ensure secure, consistent infrastructure changes. Create automation tools and platform enhancements. Design, implement, and manage monitoring, logging, and tracing solutions across a diverse range of applications—including AI workloads, microservices, and data pipelines—to ensure visibility, reliability, and rapid issue resolution. Respond to incidents, analyze root causes, and recommend lasting solutions. Work with developers and platform teams to enhance deployments and system operations. Support nx‑based monorepos for scalable, effective developer workflows. Technical Skills
Deep understanding of AWS services commonly used in production (EKS, EC2, IAM, networking, load balancing, etc.). Professional experience with Kubernetes (EKS), including workload autoscaling, networking, RBAC, and cluster operations. Hands‑on experience with service meshes, specifically Istio. Expertise with GitHub, GitHub Actions, and modern CI/CD workflows. Experience working with monorepos, especially nx. Understanding of GitOps practices (we use Flux CD). Strong grasp of Linux systems, networking, containers, and Docker. Familiarity with infrastructure‑as‑code: CDK, Terraform. Knowledge of SLOs, error budgets, incident management, and production readiness best practices. Strong English language communication and collaboration skillsSoft Skills
Excellent communication and cross‑team collaboration. Strong analytical thinking and problem‑solving abilities. Bias toward ownership, clarity, and operational excellence. Perks & Benefits
Contrato a termino Indefinido with all the legal benefitsPrepaid MedicineLife insurance and funeral assistanceInternet allowanceHome office stipendCompetitive compensation — above the market average100% remote work environment and an excellent work-life balanceOpportunity to work for a growing global SaaS leader companyA culture that promotes independence, innovation, trust, and accountabilityOpen space to be creative, innovative, and strategize for the futureMentorship by a highly experienced professional Budget for training, we want you to grow5 Personal Time Off days per yearSick Leave Top up to total 100% of salary paid by the employer from Day 3 to 90. Recognition Award, additional paid time off in recognition of the corresponding year of serviceUpgrade vacation starting at 5 years of service